Run the Campaign 9.x upgrade tool

The upgrade tool (acUpgradeTool) updates the Campaign system tables and modifies your user data to work with the new version of Campaign.

Customize the 9.0 setenv file with information that the upgrade tool requires. See Set environment variables for Campaign 9.x.

The upgrade tools must be installed on the system where you will run them. If your setup is distributed, the tools must be installed on the system where the Campaign web application is installed. If you did not install the upgrade tools during the Campaign installation, run the installer again and select only the Upgrade Tools option.

The appropriate database client executable file (db2, osql, or sqlplus) for the Campaign system tables data source must be accessible in the PATH of the user who runs the upgrade tool.

Do not run the upgrade tool until you complete the following steps: Run the Campaign installer in upgrade mode, redeploy Campaign, restart RCT if you are using eMessage, modify the SQL script if required, and gather information to enter when you run the tool.

Stop the Campaign listener on the source and target systems:

On UNIX™, run the following command as root:

On Windows™, go to the Campaign bin directory and run the following command:

Also, stop any Campaign utilities (unica_*) that might be running. For instructions, see the Campaign Administrator's Guide.

Run the upgrade tool (/tools/upgrade/8.5+To9.0/acUpgradeTool) in the path where you installed Campaign.

Restart the Campaign listener:

On Windows™, run cmpServer.bat in the bin directory under your Campaign installation.

On UNIX™, run the following command as root: ./rc.unica_ac start