Running a Campaign flowchart that contains an eMessage process causes Campaign to automatically upload recipient list data (as an Output List Table, or OLT) to IBM® EMM Hosted Services. However, upgrade activities can interfere with OLT uploads.

To avoid OLT upload issues, IBM® recommends that you schedule the upgrade for a time when there are no requirements to upload recipient list data. Before you begin the eMessage upgrade, confirm that that all Campaign flowcharts that contain an eMessage process have finished running.

To preserve in-progress recipient list configuration work, save your work and back up all local files and databases before starting the upgrade. (Mailing configurations are saved in IBM® EMM Hosted Services and are unaffected by the upgrade.) For more information on performing the required local backups, see Back up Campaign.