2.
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3.
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If no contact history entries exist, when you click Clear History an error message indicates that there are no entries to clear.
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5.
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Clear All Associated Contact and Response History Records: Both contact history and response history are cleared for the entries you specified.
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Clear Associated Response History Records Only: Only response history is cleared for the entries you specified. Contact history records are not cleared.
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Cancel: No contact history or response history records are cleared.
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7.
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8.
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Copyright IBM Corporation 2013. All Rights Reserved.
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