1.
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In a flowchart in Edit mode, ensure that your Track process is connected to one or more configured processes whose output cells will be used as input by the Track process.
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3.
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a.
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b.
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Select the contact date that you want to have associated with the records updated by the Track process, using the Contact Date drop-down list. By default, a value of "Today" is selected. You can also use derived fields to populate Contact Date.
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c.
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Select the Contact Status Code that you want to associate with the records that you are updating in contact history.
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4.
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5.
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a.
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b.
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To log to a destination other than, or in addition to, the contact history in the system tables, select the Log into Other Destination check box to enable writing to an alternate table or file.
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c.
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If you selected Log into Other Destination, use the Log To drop-down list to specify whether the output should be written to a file, or to a new table in the database:
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d.
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If you selected Log into Other Destination, specify the fields that you want to output by selecting fields from the Candidate Fields list, and moving them to the Fields to Output list using the Add>> button.
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e.
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Only if you have chosen Log into Other Destination, select an option to specify how updates to the output file or table are handled:
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Append to Existing Data — append the new contact information to the end of the table or file. If you select this option for a delimited file, labels will not be exported as the first row. This is the best practice for database tables.
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Replace All Records — remove any existing data from the table or file, and replace it with the new contact information.
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6.
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7.
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