To configure audience level for performance reports and response history
Before you begin, determine the following:
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The names of the contact history, detailed contact history, and response history tables for the audience level of interest.
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The audience key to the contact history and detailed contact history tables. See About audience keys in reporting schemas.
Then, complete the procedure in this section for each of the appropriate reporting schemas.
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For Campaign: Offer Performance, Campaign Performance, Campaign Offer Response Breakout, Campaign Offer Contact Status Breakout
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For Interact: Interact Performance
1.
Select Settings > Configuration and expand Reports > Schemas > ProductName > SchemaName .
2.
In the form on the right, click Edit Settings.
3.
In the Input Tables section, identify the system tables for the audience level and the audience key.
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Remember to use commas to separate column names for a multikey audience key. See About audience keys in reporting schemas for more information.
4.
Click Save Changes.
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