Customizing reporting schemas
This section describes how to customize your reporting schemas to include custom data so you can display it in your reports. The first step in this task is to determine which schema you want to modify. Then complete the steps in the procedures in this section as appropriate for the reporting goals of your system.
Quais Esquemas de Relatório?
Para Incluir Métricas de Contato ou Resposta
Para Incluir Atributos Customizados
Para Incluir Tipos de Resposta
To add contact status codes
Para Especificar os Períodos de Tempo do Calendário para Relatórios de Desempenho
To configure audience level for performance reports and response history
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