To add contact status codes
You can add contact status codes to the Campaign Offer Contact Status Breakout schema. Before you begin, determine the contact status code from the UA_ContactStatus table.
Then complete the following steps.
1.
Select Settings > Configuration and expand Reports > Schemas > Campaign > Campaign Offer Contact Status Breakout > Columns > Contact Status.
2.
In the form on the right, click New category name and enter the name of the contact status type.
3.
For Column Name, enter the name to use in the reporting schema for the contact status type
4.
For Contact Status Code, enter the three letter code for this contact status. Contact status codes are case-sensitive.
5.
Click Save Changes.