About the folders, subfolders, and access settings

During installation, the system implementers imported the IBM® EMM application's reports archive in Cognos® Connection to the Public Folders area. Each IBM® EMM application's reports are organized into folders and subfolders with names that represent both the application and the purpose of the report in that Public Folders area.

The folders and subfolders are also used by the security access control model for Campaign , Interact, and eMessage, which includes security settings for the reports by folder. That is, the security policies for those applications grant users access to all the reports in a folder. The access control model for Marketing Operations does not provide this level of access. In Marketing Operations, you either have access to all the reports or none of the reports.

As a best practice, you should not rename the folders or subfolders in the IBM® Cognos® Connection interface. If you do, ensure that you configure your IBM® application so that it recognizes the changed folder names.

For Campaign, eMessage, and Interact, select Settings > Configuration and then edit the values of the reporting folder properties under Campaign > partitions > [partition name] > reports so they match the actual names of the folders.

For Marketing Operations, open the plan_config.xml file and edit the values for the reportsAnalysisSectionHome and reportsAnalysisTabHome configuration settings.