Configuring settings in SiteMinder for IBM® Contact Optimization
If you plan to schedule IBM® Contact Optimization sessions, you must configure SiteMinder as follows.
1.
Log in to the Administer Policy Server area of SiteMinder and click Domains.
2.
Select the realm that applies to your IBM® installations, right-click unprotecturl, and select Properties of Realm.
3.
In the Resource Filter text box, enter /Campaign/optimize/ext_runOptimizeSession.do
4.
Under Default Resource Protection, select Unprotected.
5.
Repeat the previous two steps, entering the following strings in the Resource Filter text box.
*
/Campaign/optimize/ext_optimizeSessionProgress.do
*
/Campaign/optimize/ext_doLogout.do
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