Cross-partition administration privileges
In a multi-partition environment, at least one user account with the PlatformAdminRole role in Marketing Platform is required, to enable you to administer security for IBM® EMM users across all partitions.
The platform_admin account is pre-configured with the PlatformAdminRole role. The platform_admin account is a superuser account that cannot be deleted or disabled through the Users functions in IBM® EMM. However, this account is subject to the password constraints of any other user. For example, someone attempting to log in as platform_admin might enter an incorrect password N times in a row. Depending on the password rules in effect, the platform_admin account might be disabled in the system. To restore this account, you must take one of the following actions.
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If you have another user with the PlatformAdminRole role in Marketing Platform, log in as that user and reset the platform_admin user's password or create another account with the PlatformAdminRole role in Marketing Platform.
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If you have only one user with the PlatformAdminRole role in Marketing Platform (for example, platform_admin), and this user is disabled, you can create a new platform_admin account as described in O Utilitário restoreAccess.
To avoid a situation where you must restore PlatformAdminRole access using the restoreAccess utility, it is a good practice to create more than one account with PlatformAdminRole privileges.
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