Forcing synchronization of external users
When IBM® Unica Marketing is configured to integrate with a Windows Active Directory or LDAP server, users, and groups are synchronized automatically at pre-defined intervals. During these automatic synchronizations, only those users and groups that were created or changed since the last synchronization are brought into IBM® Unica Marketing. You can force a synchronization of all users and groups by using the Synchronize function in the Users area of IBM® Unica Marketing.
Use the procedure in this section to force synchronization of external users.