Types of user accounts: internal and external

When IBM® Unica Marketing is integrated with an external server (such as a supported LDAP server or a web access control system), it supports two types of user accounts.

Internal – User accounts that are created within IBM® Unica Marketing using the security user interface. These users are authenticated through IBM® Unica Marketing.

External – User accounts that are imported into IBM® Unica Marketing through synchronization with an external server. This synchronization occurs only if IBM® Unica Marketing has been configured to integrate with the external server. These users are authenticated through the external server. Examples of external servers are LDAP and web access control servers.

Depending on your configuration, you might have only internal users, only external users, or a combination of both. If you integrate IBM® Unica Marketing with Windows Active Directory and enable Windows integrated login, you can have only external users.

For more information about integrating IBM® Unica Marketing with an LDAP or Windows Active Directory server, see the relevant sections in this guide.

Management of external users

Usually, the attributes of external user accounts are managed through the external system. Within IBM® Unica Marketing, you can control only two aspects of an external user account: membership in internal groups (but not external groups), and a setting that affects the locale for IBM® Unica Marketing applications.

Identifying internal and external users in the IBM® Unica Marketing interface

In the Users section of IBM® Unica Marketing, internal and internal users have different icons, as follows.

Internal -

External -