Marketing Platform stores internal user passwords in hashed form, and these stored passwords cannot be restored to clear text. You must assign a new password for users with an internal account who forget their password.

Users with internal accounts can change their own passwords by providing the original password and entering and confirming the new password. The IBM® Unica Marketing administrator can also reset any user password as needed.

The system status of an internal system status is either active or disabled. A user with a disabled account cannot log in to any IBM® Unica Marketing application. If a disabled user account was formerly active, with membership in one or more groups, you can make the account active again. When you make a disabled user account active the group memberships are retained.

You can specify an alternate login for any internal user account. An alternate login is typically required when the Campaign listener runs as root on a UNIX-type system.

A user needs appropriate credentials to access the data sources used by some IBM® Unica Marketing applications. You can enter these credentials in the internal user account properties.

When a user is working in an IBM® Unica Marketing application such as Campaign and is prompted for data source information, the IBM® Unica Marketing application stores this information in the Marketing Platform data store. These data sources appear in the data source list for the user in the Marketing Platform even though they were not created using the IBM® Unica Marketing interface.