Web Search
Installation overview
Installation roadmap
How the installers work
Modes of installation
Contact Optimization documentation and help
Planning the Contact Optimization installation
Prerequisites
Contact Optimization installation worksheet
Installation order for IBM® EMM products
Installing Contact Optimization
Installing Contact Optimization by using the GUI mode
Contact Optimization and EAR and WAR files
Installing Contact Optimization by using the console mode
Installing Contact Optimization silently
Sample response files
Configuring Contact Optimization
Creating and populating the Contact Optimization system tables manually
Registering Contact Optimization manually
Setting the Contact Optimization configuration properties manually
Configuring the ACOOptAdmin tool
Configuring Contact Optimization for Chinese, Japanese, or Korean users
Starting the Contact Optimization server
Mapping tables for Contact Optimization
Contact Optimization system table mapping reference
Contact Optimization contact history table mapping reference
Verifying the Contact Optimization installation
Configuring multiple partitions for Contact Optimization
How multiple partitions work
Setting up multiple partitions for Contact Optimization
Configuring ACOServer for multiple partitions
Uninstalling Contact Optimization
The configTool utility
Примечание
This edition applies to version 9, release 1, modification 0 of IBM® Contact Optimization and to all subsequent releases and modifications until otherwise indicated in new editions.
Перед обращением в службу технической поддержки IBM®
Замечания
Товарные знаки
Замечания относительно политики конфиденциальности и положений об использовании