Installing Contact Optimization

You must run the IBM® EMM installer to start the installation of Contact Optimization. The IBM® EMM installer starts the Contact Optimization installer during the installation process. Make sure that the IBM® EMM installer and the product installer are saved at the same location.

Each time that you run the IBM® EMM Suite installer, you must first enter database connection information for the Marketing Platform system tables. When the Contact Optimization installer starts, you must enter the required information for Contact Optimization.

Before you install Contact Optimization, make sure that the available temporary space on the computer where you install Contact Optimization is more than three times the size of the Contact Optimization installer.

Installation files

The installation files are named according to the version of the product and the operating system on which they must be installed, except UNIX™. For UNIX™, different installation files exist for the X Window System mode and the console mode.

The following table displays examples of the installation files that are named according to the product version and the operating system:

Installation files
Operating system	Installation file
Windows™: GUI and console mode	Product_N.N.N.N_win64.exe, where Product is the name of your product, N.N.N.N is the version number of your product, and Windows™ 64-bit is the operating system on which the file must be installed.
UNIX™: X Window System mode	Product_N.N.N.N_solaris64.bin, where Product is the name of your product, and N.N.N.N is the version number of your product.
UNIX™: Console mode	Product_N.N.N.N.bin, where Product is the name of your product, and N.N.N.N is the version number of your product. This file can be used for installation on all UNIX™ operating systems.

Installing Contact Optimization by using the GUI mode

Installing Contact Optimization by using the console mode

Installing Contact Optimization silently