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Before you use the GUI mode to install Contact Optimization, make sure that the available temporary space on the computer where you install Contact Optimization is more than three times the size of the Contact Optimization installer.
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Before you use the GUI mode to install Contact Optimization, make sure that the available temporary space on the computer where you install Contact Optimization is more than three times the size of the Contact Optimization installer.
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If IBM® EMM products are installed in a distributed environment, you must use the machine name rather than an IP address in the navigation URL for all of the applications in the suite.
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1.
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Go to the folder where you have saved the IBM® EMM installer and double-click the installer to start it.
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2.
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This is the first window of the IBM® EMM suite installer. You can open the Contact Optimization installation and upgrade guides from this window. You can also see a link for the installation and upgrade guides for the products whose installers are saved in the installation directory.
Click Next to go to the next window.
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Click the Generate Response File check box if you want to generate response files for your product. Response files store the information that is necessary for the installation of your product. You can use response files for an unattended installation of your product.
In the Response files destination field, click Choose to browse for a destination where you want to save the response files. Alternatively, click Restore Default Folder to save the response files in the default C:\ location.
Click Next to go to the next window.
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In the Install Set list, select Custom to select Contact Optimization as the product that you want to install.
In the Install Set area, you can see all the products whose installation files are in the same directory on your computer.
In the Description field, you can view the description of the product that you select in the Install Set area.
Click Next to go to the next window.
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In the Specify the installation directory field, click Choose to browse to the directory where you want to install your product.
If you want to install the product in the folder where the installers are stored, click Restore Default Folder.
Click Next to go to the next window.
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Click Next to go to the next window.
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Select the appropriate Marketing Platform database type.
Click Next to go to the next window.
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Click Next to go to the next window.
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Platform Database Connection (continued)
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Click Next to go to the next window.
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Click Install to start the installation process.
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4.
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Follow the instructions on the Contact Optimization installer to start installing Contact Optimization.
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This is the first window of the IBM® Contact Optimization installer. You can open the installation guide, upgrade guide and all available documentation for Contact Optimization from this window.
Click Next to go to the next window.
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Carefully read the agreement. Use Print to print the agreement. Click Next after you accept the agreement.
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Click Next to go to the next window.
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If you select Automatic database setup, select Run Unicode SQL Script if your system tables are configured for unicode.
Click Next to go to the next window.
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Click Next to go to the next window.
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Click Next to go to the next window.
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Click Next to go to the next window.
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In the Choose a folder field, browse to the location where Campaign is installed.
Click Next to go to the next window.
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Select the Use secure connection check box if necessary.
Click Next to go to the next window.
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In the JDBC driver classpath field, enter the JDBC driver classpath.
Click Next to go to the next window.
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Click Done to exit the IBM® Contact Optimization installer and to go back to the IBM® EMM suite installer.
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5.
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Click Do not create an EAR file for deployment.
Click Next to go to the next window.
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Copyright IBM Corporation 2013. All Rights Reserved.
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