How the installers work

You must use the suite installer and the product installer when you install any IBM EMM product. For example, for installing Contact Optimization, you must use the IBM EMM suite installer and the IBM Contact Optimization installer.

Make sure that you use the following guidelines before you use the IBM EMM suite installer and the product installer:

The suite installer and the product installer must be in the same directory on the computer where you want to install the product. When multiple versions of a product installer are present in the directory with the master installer, the master installer always shows the latest version of the product on the IBM EMM Products screen in the installation wizard.

If you are planning to install a patch immediately after you install an IBM EMM product, make sure that the patch installer is in the same directory as that of the suite and product installers.

The default top-level directory for IBM EMM installations is /IBM/EMM for UNIX™ or C:\IBM\EMM for Windows™. However, you can change the directory during installation.