To uninstall IBM® products

Follow these instructions to properly remove IBM® products from your system.

On UNIX™, the same user account that installed IBM® EMM must run the uninstaller.

1.	If your IBM® product has a web application deployed, undeploy the IBM® EMM product web application from WebSphere® or WebLogic.

2.	Shut down WebSphere® or WebLogic.

3.	Stop any running processes that are related to the product you are removing.

For example, stopping the Campaign or Contact Optimization Listener services before uninstalling those products.

4.	Check your product installation directory for a ddl directory, and if one exists, you can run scripts provided there to drop tables from the system table database.

5.	Run the IBM® EMM uninstaller and follow the directions in the wizard.

The uninstaller is in the Uninstall_Product directory, where Product is the name of your IBM® EMM product. The Uninstall_Product directory is in your product installation directory.

When you uninstall a product that was installed with the unattended mode, the uninstall also runs in unattended mode (without presenting any dialogs for user interaction).