To set up multiple partitions for Contact Optimization
Use partitions to configure Contact Optimization and Campaign so that different groups of users have access to different sets of Contact Optimization and Campaign data.
1.
Create your Campaign partitions.
2.
Create a directory for each partition you created in Campaign in the partitions directory of your Contact Optimization installation.
For example, if you created partition2 in Campaign, you must create an ContactOptimization/partitions/partition2 directory.
3.
Copy the contents of the ContactOptimization/partitions/partition1 directory, along with all of its (empty) subdirectories, into the directory you created for the new partition.
For example, copy the contents of the partition1 directory into the ContactOptimization/partitions/partition2 directory.
4.
5.
Run the SQL scripts to create and populate the Contact Optimization system tables in the database configured for the new partition.
For more information about running the SQL scripts, see Step: Create and populate the Contact Optimization system tables manually, if necessary.
6.
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By default, partitions are installed under the ContactOptimization/partitions directory. If you modify the default directory for Contact Optimization, or if you modify the directory that specifies partitions, then adjust these instructions accordingly.