Setting up multiple partitions for Contact Optimization

You can create multiple partitions to use with Campaign and Contact Optimization.

You can use partitions to configure Contact Optimization and Campaign so that different groups of users have access to different sets of Contact Optimization and Campaign data. For more information about configuring and using multiple partitions, see the IBM® Campaign Installation Guide.

Installing Contact Optimization creates a default partition, partition1, under the ContactOptimization/partitions directory of the product installation. You can create additional partitions in the same directory.

If you configure Contact Optimization to use multiple partitions, you must also configure Campaign to use multiple partitions. The names of the partitions that you create for Contact Optimization must exactly match the names of the corresponding partitions created for Campaign.

Save a clean copy of the original partition1 directory to serve as a backup.

To set up multiple partitions for Contact Optimization

To configure ACOServer for multiple partitions