Check for a JAVA_HOME environment variable
If you have a JAVA_HOME environment variable defined on the machine where you are installing an IBM® EMM product, verify that it is pointing to version 1.6 of the Sun JRE.
This environment variable is not required for installing IBM® EMM products, but if it is present, it must point to the 1.6 version of the Sun JRE.
If you have a JAVA_HOME environment variable, and it points to an incorrect JRE, you must unset the JAVA_HOME variable before you run the IBM® EMM installers. You can do this as follows.
*
Windows: In a command window, enter
set JAVA_HOME=leave empty and press return key
*
export JAVA_HOME=leave empty and press return key
After the environment variable is unset, the IBM® EMM installers use the JRE bundled with the installers.
You can reset the environment variable when installation is complete.