To select the package that contains the optimized contacts
Retrieve the results from only a single package at a time using the Extract process.
A single package is all offers sent on the same channel at the same time to recipients. You can select more than one package at a time in a single Extract process only if you are certain that the audience IDs targeted within each package are mutually exclusive. That is, each audience ID is treated only in one package or the other, but not both. Otherwise, segmenting by audience ID results in sending duplicate offers to those individuals belonging to multiple packages. If you select more than one package from one Extract process, the Contact Optimization template you are using must include a field for the Optimize process or package. Then you can include a Segment process in the flowchart to separate each package into its own contact process. It might be easier to use multiple Extract processes, each one extracting optimized transactions for a particular package.
1.
Create a batch flowchart in Campaign.
For more information about creating a flowchart in a campaign, see the IBM® Campaign User’s Guide.
2.
Add an Extract process to the flowchart.
3.
Double-click the Extract process.
The Source tab displays.
4.
From the list in the Input field, select Optimized Lists.
The Select Contact Optimization (CO) Session window displays.
5.
Expand the All Sessions list, and select the Contact Optimization session from which you want to select optimized contacts.
The Select Contact Optimization (CO) Session window populates with information about the Contact Optimization session you selected. The Select Results by Participants section lists the various campaigns that participated in this Contact Optimization session. Each row represents a specific Optimize process or package, and the flowcharts to which they belong.
6.
From the Select Results by Participants section, select the package from which you want to retrieve optimized contacts.
7.
Click OK.
The Select Contact Optimization (CO) Session window closes.
8.
On the Extract tab select at least the audience ID field and any other fields required for the contact process.
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