Rule order
Contact Optimization runs all optimization rules in a session using logical AND operations.
As a result, the order in which Contact Optimization applies the rules does not affect the optimization results, except for analysis in the Transaction Filtering Summary report. The Transaction Filtering Summary report presents analysis of the number of transactions that are eliminated by each rule in the order in which rules are entered. When a single contact might be rejected by multiple rules, the Transaction Filtering Summary report credits only the first applicable rule in the list.