Customer Redistribution by Campaign report
You can analyze how different campaigns overlap in targeting recipients common to multiple campaigns. The report also shows how campaigns can cannibalize customers from other campaigns based on the optimization rules.
The Customer Redistribution by Campaign report shows how targeted customers from one campaign can overlap with customers targeted from another campaign before optimization and customer migration post optimization. Customer Migration is an analysis of the number of customers that are commonly targeted between two or more campaigns that are lost from one to another.
This report contains two tables and a three-dimensional bar chart.
The number of unique customers lost to each other campaign participating in the Contact Optimization session. That is, the number of customers not allowed a contact from this campaign, yet allowed contact from another campaign.
The bar chart shows the After Optimization data graphically.