Custom Capacity rule
The Custom Capacity rule allows you to create additional constraints based on an aggregation (sum or average) of a field in your Proposed Contacts Table.
When working with the Custom Capacity rule, be familiar with the following concepts:
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The Custom Capacity rule
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Definitions for the Custom Capacity rule
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Optimization rules
You might want to review these general concepts applicable to all optimization rules:
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Segments in optimization rules
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Offer lists in optimization rules
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Offer versions in optimization rules
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The offer versions query builder
See the following tasks:
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Details for working with rules
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Contact Optimization session rule general reference
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