Contact Optimization Session page reference
Contact Optimization sessions require the following information.
Field
Description
Session Name
Enter a name for the session. Each session must have a unique name. Avoid using the following characters:
*
Pound (#)
*
Dollar ($)
*
Ampersand (&)
*
Less-than (<)
*
Apostrophe (‘)
After you save this session, the session name displays on the All Contact Optimization Sessions page.
Audience Level
Select an audience level for this session.
The audience level that you select is appended as one or more fields in the proposed contacts table (PCT) and optimized contacts table (OCT). The audience level defines the type of contact that receives communications from your organization.
Audience levels are defined by an administrator in Campaign. For more information about audience levels, see the IBM® Campaign Administrator’s Guide.
Contact Optimization template table
(Optional) Select an Contact Optimization template table to include user-defined fields to the PCT and OCT for this session.
When you select a table, the template table details are displayed in the adjacent section.
Objective
(Optional) Enter the goal of the Contact Optimization session.
Description
(Optional) Enter a description of the Contact Optimization session.
After you save this session, the description displays on the All Contact Optimization Sessions page.
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