To include one Extract process per package
This method retrieves optimized contacts from a Contact Optimization session and works regardless of whether audience IDs are mutually exclusive or overlapping. If you are not certain that audience IDs being retrieved together in the Extract process are mutually exclusive, use this approach.
1.
In your flowchart, include one Extract process for every package from which you want to retrieve optimized contacts.
2.
In each Extract process, select the package from which you want to retrieve optimized contacts.
Follow instructions in To select the package that contains the optimized contacts.
3.
Direct each package into its own contact process (for example, the Mail List or Call List process).
For information about configuring a contact process, see the IBM® Campaign User’s Guide.
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