Administering
Contact Optimization
There are many aspects of
IBM
®
Contact Optimization
you can configure to improve performance.
This section describes many of the optional configuration steps you can take to enhance your
Contact Optimization
installation.
The Contact Optimization Utility
Contact Optimization listener
Configuring Contact Optimization for a multi-locale environment
Configure database load utility
Increase virtual memory allocation for a process (UNIX only)
Tuning the optimization algorithm
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