Minimum constraints
Optimize handles minimum constraints differently depending on the type of rule in which the constraints are used.
In capacity rules, for example, Min/Max # Offers, Optimize gives as many offers as possible. It might not be possible to achieve the minimum. For example, if you have a rule saying a minimum of 10,000 of offer X must be given out, there might be fewer than 10,000 proposed offer X in the PCT. Even if there are over 10,000 instances of offer X in the PCT, it might not be possible to give all of them out as they might conflict with offers those individuals might have received.
In For Each Customer rules, Optimize gives out the minimum number of an offer or it does not give out any offers to that recipient. For example, you have a rule saying a minimum of six offers for each customer. CustomerX is only eligible for five. Therefore, Optimize does not propose any offers for customerX.
If an optimization session does not meet a minimum, you can either:
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Expand the number of relevant proposed contacts included in the Optimize session.
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Examine the other rules in the Optimize session to see whether they are too restrictive.
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