Details for working with rules
This section explains how to add, edit, and delete rules in your Optimize session.
You can add an unlimited number of rules to your session. The rules you create define the criteria by which the set of final (optimized) contacts are determined.
After performing a production run, if you find that a rule did not perform the way you expected, you can edit your rule.
You can delete a rule that you no longer use. Deleting a rule has no effect on other rules.
To create a rule
Optimize session rule general reference
Optimization Rule Exceptions