Configure Optimize for Chinese, Japanese, or Korean users
If you are going to use Optimize with user names which contain Chinese, Japanese, or Korean characters, you must configure the Optimize server.
1.
Open the Optimize server file (ACOserver) located in the bin directory under your Optimize installation directory for editing.
2.
Remove the comment to set the environment variable UNICA_ACSYSENCODING equal to UTF-8.
Windows: Remove @rem before the following line in ACOserver.bat:
@rem set UNICA_ACSYSENCODING=UTF-8
UNIX: Remove # before the following lines in ACOserver.sh:
#UNICA_ACSYSENCODING=UTF-8
#export UNICA_ACSYSENCODING
3.
4.
Restart the Optimize server in a new console window if it is running.