Adobe™ Acrobat markup in IBM® Marketing Operations

Adobe Acrobat markup is one option for marking up attachments.

To use the Adobe™ Acrobat markup feature effectively, you or your IBM® Marketing Operations administrator must perform the following setup activities.

If you are working on a Microsoft™ Windows™ operating system, the customized UMO_Markup_Collaboration.js file must be placed in the JavaScripts subdirectory of your Adobe™ Acrobat installation directory. If you cannot view comments by other approvers, it is likely that you are missing this file.

If you use Internet Explorer to access IBM® Marketing Operations, you must set your Internet Explorer preferences to display PDF files in the browser.

More setup steps are required if you are using the Safari browser on a Macintosh to access IBM® Marketing Operations. For more information, see Adobe markup on the Apple Macintosh.

IBM® does not support the Save and Work Offline option in Adobe™ Acrobat. As a result, if you use Save and Work Offline, add markup, go back online, and try to send and receive your comments, your edits might be lost.

Adobe markup on the Apple Macintosh

Native IBM Marketing Operations markup