Uninstalling Marketing Operations
Run the Marketing Operations uninstaller to uninstall Marketing Operations. When you run the Marketing Operations uninstaller, the files that were created during the installation process are removed. For example, files such as configuration files, installer registry information, and user data are removed from the computer.
When you install IBM® EMM products, an uninstaller is included in the Uninstall_Product directory, where Product is the name of your IBM® product. On Windows™, an entry is also added to the Add or Remove Programs list in the Control Panel.
If you manually remove the files in your installation directory instead of running the uninstaller, the result might be an incomplete installation if you later reinstall an IBM® product in the same location. After uninstalling a product, its database is not removed. The uninstaller only removes default files that are created during installation. Any file that is created or generated after installation is not removed.
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On UNIX™, the same user account that installed Marketing Operations must run the uninstaller.
Complete the following tasks to uninstall Marketing Operations:
1.
If you have deployed the Marketing Operations web application, undeploy the web application from WebSphere® or WebLogic.
2.
Shut down WebSphere® or WebLogic.
3.
Stop the processes that are related to Marketing Operations.
4.
If the ddl directory exists in the product installation directory, run the scripts that are provided in the ddl directory to drop tables from the system table database.
5.
Complete one of the following steps to uninstall Marketing Operations:
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Double-click the Marketing Operations uninstaller that exists in the Uninstall_Product directory. The uninstaller runs in the mode in which you installed Marketing Operations.
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In a command-line window, navigate to the directory where the uninstaller exists, and run the following command to uninstall Marketing Operations by using the console mode:
Uninstall_Product -i console
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In a command-line window, navigate to the directory where the uninstaller exists, and run the following command to uninstall Marketing Operations by using the silent mode:
Uninstall_Product -i silent
When you uninstall Marketing Operations by using the silent mode, the uninstallation process does not present any dialogs for user interaction.
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If you do not specify an option for uninstalling Marketing Operations, the Marketing Operations uninstaller runs in the mode in which Marketing Operations is installed.
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