Setting approval deny reasons

To require a deny reason when users deny an approval, you set a configuration property and add options to the Approval Deny Reason list.

Set the specifyDenyReason configuration property to True under Settings > Configuration > Marketing Operations > umoConfiguration > Approvals. For more information, see the IBM® Marketing Operations Installation Guide.

Restart the Marketing Operations application server.

Add options to the customizable Approval Deny Reason list. For more information, see Elenchi personalizzabili.

To enable this feature for stand-alone approvals, you select the Approval Deny Reason options that apply to this type of approval. Select Settings > Marketing Operations Settings > Associate Deny Reasons with Stand-alone Approvals.

To enable this feature for approval tasks, you select the Approval Deny Reason options that apply to each project template. For more information, see Selecting approval options for templates.