Upgrade prerequisites for all IBM® EMM products
Meet all requirements for permissions, operating system, and knowledge correctly before you upgrade Marketing Operations to ensure a seamless upgrade experience.
Removing response files generated by previous installations
If you are upgrading from a version before 8.6.0, you must delete the response files that are generated by previous Marketing Operations installations. Old response files are not compatible with the 8.6.0 and later installers.
Failure to remove old response files can result in having incorrect data pre-filled in installer fields when the installer is run, or in the installer failing to install some files or skipping configuration steps.
The IBM® response file is named installer.properties.
The response files for each product are named installer_productversion.properties.
The installer creates response files in the directory that you specify during installation. The default location is the home directory of the user.
User account requirement for UNIX™
On UNIX™, the user account that installed the product must complete the upgrade, otherwise the installer fails to detect a previous installation.
32-bit to 64-bit version upgrades
If you are moving from a 32-bit to a 64-bit version of Marketing Operations, ensure that you complete the following tasks:
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Ensure that the database client libraries for your product data sources are 64-bit.
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Ensure that all relevant library paths, for example startup or environment scripts, correctly reference the 64-bit versions of your database drivers.
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