To select approval options for the template
If your organization requires users to specify a predefined reason when they deny an approval, you identify the set of reasons that apply to each type of project in the template. For more information, see Configuring the approval process.
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Click Approval Options. The Associate Approval Deny Reasons with Template dialog opens.
All of the options defined for the Approval Deny Reason list display on the left.
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To select approval options for the template, click an available reason then click >>. To select multiple reasons you can use Ctrl+click and Shift+click.
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Click Save Changes.
When a user denies an approval, a Deny reason must be selected.