About managing users
You create and manage users and user groups with features installed with the IBM® Plataforma de Marketing. The locale preference for IBM® Operações de Marketing administrators should be set to match the default locale for your Operações de Marketing installation. The installation default locale is defined by the defaultLocale parameter under Settings > Configuration > Operações de Marketing. For details on creating users and user groups, setting user locales, and assigning application access, see the IBM® Plataforma de Marketing Administrator's Guide.
After you create users, you must synchronize the Operações de Marketing user tables with the Plataforma de Marketing user tables. To do so, select Settings > Operações de Marketing Settings > Synchronize Users.
You then assign users to a user group with an appropriate Operações de Marketing role, such as PlanUserRole or PlanAdminRole. This process authorizes users to access Operações de Marketing.
If you do not see the users you expect in Operações de Marketing, or if users receive an error when logging in, make sure that the user group has application access rights to Operações de Marketing and that you have synchronized the user tables.
About synchronizing users
To synchronize users manually