About marketing objects
Marketing objects are the work products a team develops and reuses in the course of marketing activities. A marketing object can represent a physical item, such as a letter, credit card, or banner ad. A marketing object can also represent a business component, such as a credit card offer, target segment definition, or rewards program definition.
IBM® Operações de Marketing organizes marketing objects by type. You must define a marketing object type for each kind of physical item or business component you want to use. Given the marketing object examples listed earlier, you could create the following marketing object types.
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After you define the marketing object type, you create one or more templates for each marketing object type. For example, you could create separate letter templates for different kinds of letters. Each template can be used multiple times to create different instances of that type of letter.
The following diagram displays the representation of marketing objects within IBM® Operações de Marketing, and how the components relate to one another:
Process flow of global states xml, marketing object type xml files, templates, and instances
Typically, marketing object instances move through a series of states or workflow statuses, such as Not Started, In Progress, and Completed. A single XML file defines the states for all marketing object types. To specify the states that apply to a marketing object type, and the transitions that are allowed between states, you update the marketing object type.
Marketing object type process overview
About marketing object states
Adding marketing object types
Creating a marketing object template
About associating marketing objects with projects or other marketing objects