When template developers create project templates, they can customize the text of the project alerts. And if you configure custom permissions for the tabs of a project template, the system filters alerts appropriately. For example, if some project participants do not have access to the Attachments tab, the sytem does not send them alerts about attachments.

IBM® Unica® Marketing Operations sends event-triggered alerts almost immediately. When the event occurs (such as a user submits an approval request), Marketing Operations adds it to a queue. At a specified interval, Marketing Operations picks these events off a queue and sends out alerts. You can control this polling interval using the parameter under Settings > Configuration > Marketing Operations > umoConfiguration > notifications called notifyEventMonitorPollPeriod. By default, this option is 33 seconds. That means every half-minute, Marketing Operations picks up the events that occurred in that last half-minute and sends out alerts.

For more information on setting this option, see the IBM® Unica® Marketing Operations Installation Guide.