To uninstall Interact

In addition to the general instructions for uninstalling IBM® EMM products, follow these guidelines when uninstalling Interact.

If you have multiple Interact runtime installations using the same Marketing Platform installation, you must remove network connectivity for the Interact runtime machine before running the uninstaller. Failure to do so will uninstall all of the configuration data for all other Interact runtime installations from Marketing Platform.

You can safely ignore any warnings regarding failure to unregister with Marketing Platform.

You may want to export a copy of your configuration as a precaution before uninstalling Interact.

If you choose to uninstall the Interact design environment, after you run the uninstaller, you may need to manually unregister Interact. Use configtool to unregister full_path_to_Interact_DT_installation_directory\interactDT\conf\interact_navigation.xml.

1.	Undeploy the IBM® EMM product web application from WebSphere® or WebLogic.

2.	Shut down WebSphere® or WebLogic.

3.	Run the IBM® EMM uninstaller and follow the directions in the wizard.

The uninstaller is located in the Uninstall Product directory, where Product is the name of your IBM® EMM product.

When you uninstall a product that was installed using unattended mode, the uninstall is performed in unattended mode (without presenting any dialogs for user interaction).