Required databases or schemas for Interact
Use this section to determine how many databases or schemas you must create. Interact design environment requires additional tables that are not listed here because they are added to the database or schema that holds the Campaign system tables.
Interact runtime environment can require several databases. The following list provides a brief summary.
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Create a database or schema to hold the Interact Runtime tables. Every server group should have separate database or schema.
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Create a database, schema, or view to hold the user Profile tables. The user profile tables could be in the same database as your Campaign Customer (user) tables. You may want a separate set of user profile tables for each interactive channel.
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If you are using cross-session response tracking, create a database or schema to hold a copy of the Campaign Contact History tables. Alternatively, instead of creating a copy you could use the actual Campaign Contact History tables.