You must define the locations of the Interact runtime servers on the Configurations page in the Marketing Platform for the design environment to access them for deployment and performing test runs of Interactive flowcharts.

You must create at least one server group, and the server group must contain at least one Interact runtime server, defined by the instance URL. You may have multiple server groups, for example, one to Interact with your web site, one to Interact with your call center, and one for testing. Each server group can contain multiple instance URLs, each instance URL representing one instance of Interact runtime.

If you have multiple Interact design time systems running in your environment, any Interact server configured with a particular design time cannot be configured with any other design time. If two different design times send deployment data to the same Interact runtime, the deployments may become corrupted and undefined behavior will occur.

For every server group in the Interact design time configuration, you must specify the JNDI name for the user profile tables. This is necessary to support runtime features in Interact, such as global offers, offer suppression, score override, and offer by SQL in the Interact List process box.

Create these server groups using the Campaign > partitions > partitionn > Interact > serverGroups > (serverGroup) configuration property template. The category name is only used for organizational purposes, however, you can use the same name for the category as for the serverGroupName property to avoid confusion.