Run the upgrade tools for the runtime environment
Before running the upgrade tools, start the Web application server on the target system.
You must run the upgrade tools to update the Interact tables in the runtime, learning, contact history, response history, and user profile tables.
The latest versions of the upgrade tools are located in the /tools/upgrade directory under your Interact runtime environment installation. If your version is not listed, use the latest version available. Enter the requested information at the prompts to upgrade your tables for the new version of Interact. When the tool completes successfully, your upgrade process is complete.
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You must run the tools in the following order.
1.
Run aciUpgradeTool_runtab to update the systemTablesDataSource and the Interact runtime configuration properties.
2.
ONLY if you are using built-in learning, run aciUpgradeTool_lrntab to update the learningTablesDataSource.
3.
ONLY if you are using cross-session response tracking, modify the /tools/upgrade/conf/ACIUpgradeTaskList_crhtab.properties if necessary, then run aciUpgradeTool_crhtab to update the contactAndResponseHistoryDataSource.
Note that you need to modify the ACIUpgradeTaskList_crhtab.properties file only if you are upgrading from Interact version 8.x and the Interact runtime data source (as specified in the Interact | general | contactAndResponseHistoryDataSource configuration property) is not the same as the Campaign system tables data source. The properties file contains instructions for enabling the three required settings for this situation.
4.
ONLY if you are using the scoreOverride or defaultOffers tables, run aciUpgradeTool_usrtab to update the prodUserDataSource.
Information required for running the runtime environment upgrade tools