About suppressing offers
There are several ways in which the runtime environment suppresses an offer:
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The Maximum # of times to show any offer during a single visit element of an interactive channel.
You define the Maximum # of times to show any offer during a single visit when you create or edit an interactive channel.
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The use of an offer suppression table.
You create an offer suppression table in your profile database.
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Offers whose expiration date has passed.
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Offers from expired campaigns.
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Offers excluded because they do not pass an offer inclusion rule (treatment rule advanced option).
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Offers already explicitly accepted or rejected in a Interact session. If a customer explicitly accepts or rejects an offer, that offer is suppressed for the duration of the session.
To enable the offer suppression table
Offer suppression table
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