To view the deployment tab

Each interactive channel includes a tab where you can see detailed information about any active deployments of this interactive channel, view any pending changes to the deployment status of the interactive channel, and see the history of past deployments. You can also use the deployment tab to deploy, redeploy, and undeploy interactive channel settings. This section describes what you can view on the deployment tab.

Active Deployments

This section contains information about which deployments are active in each server group you have defined. For example, you might have one version of the interactive channel deployed to your test server group, while another, fully-tested version of the interactive channel is deployed on your production servers group.

Pending Changes

These are the components that have been marked for deployment but haven't been deployed yet. The title of the Pending Changes section indicates how many objects will be changed by the pending deployments.

Note that this section lists only pending flowcharts and strategies, and does not include entries for interaction points or other settings pending deployment. You can deploy here, or deploy the global settings only. This table includes the following information:

Type — Indicates the type of change that this entry in the table represents, such as flowchart, interactive strategy, and so on.

Change Waiting for Deployment — a link to the interactive flowchart or interaction strategy containing the change.

Source of Change — A link to the session or campaign containing the change.

Change Type — Whether the change is new (Addition/Update) or a retraction (Undeployment).

Date Requested — The date and time the change was marked for deployment.

Wait Time — The time that has passed since the change was marked for deployment. Note that this value does not refresh automatically, but will update when you reload the page or click the Refresh button.

Requester — The user name of the Interact user who marked the change for deployment.

If the item is disabled, the item was in the previous deployment but has not been marked for deployment. For example, your original deployment contained interactive flowcharts A and B, and interaction strategies C and D. You make changes to interaction strategy C and mark it for deployment. The Change Waiting for Production Deployment list displays A, B, C, and D, but only C is black. A, B, and D are disabled. You make changes to interactive flowchart B, but do not mark it for deployment. If you deploy at this time, Interact deploys the original A, B, and D, and the new version of C. Interact does not use the new version of flowchart B because it was not marked for deployment.

Deployment History

All of the deployment history captured in Interact can be viewed here and sorted by any of the column types shown. You can also filter the information shown here by server group and by status. For example, you might use the column filter to show only the interactive channels deployed to your production server group.

The Deployment History section contains the following information:

Version name — The name you assigned to this version of the deployment, in the Deploy Interactive Channel Changes or Deploy Global Settings Only dialogs.

Version number — The number assigned to this version of the deployment.

Operation — The type of deployment, such as deploying the interactive channel with all global settings, deploying only the global settings, and so on.

Global Settings — Whether global settings were included in the deployment or not (a checkmark indicates that they were). Note that you cannot sort on the Global Settings status.

Deployment Description — The description you entered into the deployment dialog at the time of deployment.

Date — The date and time of the deployment.

Server Group — The name of the server group to which the deployment was sent.

User — The name of the user account that requested the deployment

Status — Whether the deployment was successful or failed. Deployments with a status of "Failed" cannot be redeployed or reloaded to the design time.

Interactive Channel Name — The name of the interactive channel at the time it was deployed. If you have renamed the interactive channel since the deployment, this name is not updated.

There are also page controls that determine the maximum number of rows to show per page of this list (5, 10, 20, and so on), and links to go to the start of the list, previous and next pages of the list, and the end of the list.

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