To create an interactive channel
1.
Select Campaign > Interactive Channels.
The All interactive channels page appears.
2.
Click the Add an Interactive Channel icon on the All interactive channels page.
The Add/Edit Interactive Channel page appears.
3.
Enter a Name and Description for the interactive channel.
The name and description you enter here are for your reference, and appear in windows and reports.
4.
Select the Security Policy for the interactive channel.
If you have not created any security policies, the default global policy is selected for you, and you cannot change it.
5.
Select the server groups you want to associate with this interactive channel from the Runtime Server Groups list.
You can select multiple server groups using Shift+Click or Ctrl+Click.
6.
Select the production server from the Production Runtime Server Groups list.
7.
Enter the Maximum # of times to show any offer during a single visit.
8.
Click Save Changes.
The interactive channel summary tab for the new interactive channel appears.
To edit the interactive channel, click the Edit summary icon on the interactive channel summary tab.
*
You cannot edit the security policy after you have created an interactive channel.
To delete an interactive channel, select the checkbox next to the interactive channel on the All interactive channels page and click the Delete Selected icon. When you delete an interactive channel, you delete all interaction points and events associated with it. Whether or not you can delete the interactive channel depends on the deployment status of the interactive channel.
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