To assign offers or offer lists to a cell
Similar to a contact process, you assign one or more offers to each selected input cell in the Optimize process.
You choose the proposed offers to give to each cell, which are written to the Proposed Contacts Table.
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If you link cells created in the flowchart to cells created top-down in the TCS, and assigned offers to cells in the TCS, Contact Optimization assigns offers using the data in the TCS and populates the Assignment tab.
1.
Click the Assignment tab in the Optimize process.
The Assignment tab displays.
2.
Click the cell name in the Cell Name column.
The cell name is highlighted.
3.
Click Assign Offers.
The Assign Offers window displays.
4.
From the Available Offers section, select every offer or offer list that you want to add, and click Add.
You can select multiple offers using Shift+Click or Ctrl+Click. You can also click the downward pointing arrow in the Offer column to select offers from a list.
5.
Click OK to save your process configurations.
The Assign Offers window closes. If you selected one offer or offer list, the name of the offer or offer list shows in the Offer column. If you selected more than one offer or offer list, the words Multiple Offers shows in the Offer column. The number of offers or offer lists you select displays in parentheses after Multiple Offers.
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