To assign offers to cells in a flowchart

You can assign offers to cells when you configure a Mail List or Call List process in a flowchart, and you can optionally exclude control groups from contact. In this way, you determine which cells receive which offers.

You can also assign offers to cells from a target cell spreadsheet (TCS). See To assign offers to cells in the target cell spreadsheet.

Create the offer or offer list.

In a flowchart in Edit mode, double-click the Mail List or Call List process that contains the cells to which you want to assign the offers.

Use the Treatment tab to assign one or more offers to each cell. Use the Parameters tab to specify offer parameter values. For instructions, see To configure a contact process (Mail List or Call List).

If Campaign is integrated with Marketing Operations, use Marketing Operations to assign offers to output cells in the target cell spreadsheet (TCS) form of a campaign project. If your integrated Campaign environment is configured to access legacy campaigns, there are two ways to assign offers to cells: from the target cell spreadsheet or by configuring a contact process. For more information, see About integration with IBM Marketing Operations.