Running on triggers

When you select Custom Run from the Schedule to Run drop-down list, the Run On Trigger(s) option is available. Enable this option to specify one or more inbound triggers that activate the Schedule process.

If you enable Run on Trigger(s), you must specify one or more triggers. The named trigger(s) must be defined using Tools > Stored Triggers for the Schedule process to be fully configured.

An inbound trigger is an external event that will automatically set a flowchart or a campaign in motion. A trigger can be anything that you define; for example, clicking a website link, receiving an email message, a telemarketer's response indicator, completion of a database upload, or any other defined event.

The Run On Trigger(s) option uses the IBM® application unica_actrg (included with your Campaign installation) to run. To understand how Run On Trigger works behind the scenes, it is helpful to look at an example.