1.
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Ask all users to log out of Campaign , and stop all running flowcharts.
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2.
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3.
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Export the existing Campaign configurations from the Configuration page using the configtool utility, located in the tools/bin directory under your Plataforma de Marketing installation. For details, see the Plataforma de Marketing Administrator's Guide.
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4.
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Open the exported ac_config.xml in an XML or text editor, and search for UA_ContactHistory_<audience level name>, where <audience level name> is the audience level on which you want to report metrics in Operações de Marketing.
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6.
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Rename the name of this new block from UA_ContactHistory_<audience level name> to UA_ContactHistory.
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7.
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Repeat Steps 4 to 6 for UA_ResponseHistory_<audience level name>.
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8.
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Save and close ac_config.xml.
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9.
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Import the updated Campaign configurations back into the Configuration page using the configtool utility, using the following syntax:
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10.
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11.
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Restart the Campaign listener.
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